There are several reasons that your Find-A-Photograper profile may not be appearing the search results.



Before submitting a Help Desk ticket, please consider the following first:


  • Are you a brand new member?
  • Have you just recently submitted your profile?
  • Have you recently changed you recently changed or published the address associated with your Find-A-Photographer profile?


New members, freshly created profiles, recently published profiles, or changes made to your profile in the ASMP Storefront can take up to 24-hours to publish on the Find-A-Photographer database (and on rare occasions a few hours longer).



If none of the above apply to your situation, the next step should be to enure that your your profile visibility is set-up properly in the ASMP Storefront.


You can do this by following these steps:



1.) Log-in to your account at www.asmp.org by clicking on the "LOG IN" button near the upper right-hand side of the page





2.) Once you've successfully logged in, select "Edit Find a Photographer" from the drop-down





3.) Click on the 'Edit My Member Info" button -- this will take you to the ASMP Storefront





4.) Ensure that the "Use" box is checked, which allows your profile to be located in search (if you want your address to be visible, check the "Publish" box as well).


PROTIP: You may not notice these changes immediately, Please allow at least allow 24-hours for these changes to be reflected in Find-A-Photographer.



If you have followed all of the steps outlined in this article and are still having issues with your Find-A-Photographer profile, please contact member services or submit a help request ticket -- or -- check to see if these other articles apply to your situation.


Profile Isn't Appearing for Specialties

Profile Isn't Appearing In State Search